We may collect the following types of information when you contact or engage with us:
Personal Information: Full name, contact number, email address, passport details, visa details, date of birth, and national ID (if required).
Medical Information: Health condition, medical history, reports, prescriptions, and doctor recommendations — shared only when using our medical tourism services.
Travel Information: Flight preferences, accommodation details, travel history, and emergency contacts.
Technical Data: IP address, browser type, device details, and cookies (when visiting our website).
We use your information to:
Process your bookings and reservations (air tickets, hotels, medical appointments).
Coordinate medical services with hospitals and doctors abroad.
Assist in visa applications and travel documentation.
Provide customer support and respond to inquiries.
Improve our services and website user experience.
Comply with legal obligations or respond to legal requests.
We do not sell or rent your information. However, we may share it with:
Trusted partners (hospitals, clinics, airlines, visa offices) strictly for service delivery.
Government authorities when legally required (e.g., immigration).
Internal departments (booking, customer service, medical coordinators).
We take appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. All medical data is handled with the highest level of confidentiality.
You have the right to:
Access, update, or correct your personal data.
Request deletion of your data (subject to legal limitations).
Withdraw consent where processing is based on consent.
Contact us for questions or concerns about your data.
Our website may use cookies to enhance user experience, track usage patterns, and improve service delivery. You can control cookie settings through your browser at any time.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
